FAQs

It varies according to the season. The capacity of our facilities and our team of experts allows us to host many events on the same day without them interfering with each other.

Yes, it is possible to hire the chapels of Guadalupe, San Francisco de Asís or Niñopa only. The available time in this case is only until the 13:00 hrs. The Todos los Ángeles Chapel is only available when staying at Hotel Xcaret México.

TRUE LOVE PACKAGE

  • Wedding planner
  • Bride’s bouquet
  • CEREMONY
    • Minister for a symbolic wedding
    • Venue for the ceremony
    • Gazebo standard
    • Tiffany chairs
    • Wedding cake
    • Toast with sparkling wine
    • Music (playlist)

CELEBRATION PACKAGE

  • Wedding planner
  • Makeup and hairstyle for the bride
  • Bride’s bouquet
  • Boutonnière for the groom
  • 2 bouquets or corsages for the bridesmaids
  • 2 boutonnieres for the groomsmen
  • CEREMONY
    • Minister for the symbolic wedding
    • Venue for the ceremony
    • Standard gazebo
    • Tiffany chairs
    • Wedding cake
    • Toast with sparkling wine
    • Music (playlist)
    COCKTAIL
    • Venue for the cocktail
    • 2 hours of premium open bar
    • Canapés (4 pieces per person

DELUXE PACKAGE

  • Wedding planner
  • MMakeup and hairstyle for the bride
  • Bride’s bouquet
  • Boutonnière for the groom
  • 2 bouquets or corsages for the bridesmaids
  • 2 boutonnieres for the groomsmen
  • CEREMONY
    • Minister for the symbolic wedding
    • Venue for the ceremony
    • Standard gazebo
    • Tiffany chairs
    • Wedding cake
    • Toast with sparkling wine
    • Live music (45 minutes set)
    COCKTAIL
    • Venue for the cocktail
    • 1 hour of premium open bar
    • Canapés (4 pieces per person)
    RECEPTION
    • Private dinner
    • Three-course menu or buffet
    • 4 hours of premium open bar
Our Sales Executives will provide you with detailed information.

The symbolic ceremony by our minister. If a civil, catholic or Mayan ceremony is required, the service of the wedding officiant will have an additional cost.

EThe closing time of the venues at Xcaret park and Hotel Xcaret México is 4:00 am, with the exemption of the locations near the suits where the limit is the 23:00 hrs.

Our chapels are consecrated and therefore only available for catholic ceremonies. However, we have other venues for the civil, symbolic and Mayan ceremonies, as well as for the renewal of vows.

The priest’s services are not included. It is important to contact the Parroquia de Nuestra Sra. del Carmen to understand the documentation process and the hiring of the priest.

All the documentation is verified by and delivered directly to the Parroquia de Nuestra Sra. del Carmen.

  • ✔ All-Fun Inclusive™ amenities applicable depending on the Casa and the category booked
  • ✔ Bride’s Suite at Muluk Spa (subject to availability). Applies for Celebration and Deluxe packages
  • ✔ Romantic amenity on the wedding night
  • ✔ Romantic breakfast the following morning
  • ✔ 15% discount at Muluk Spa for all your guests
  • ✔ 4th night free certificate for the 1st anniversary
  • ✔ Upgrade to the next category available for the newlyweds
  • ✔ Ironing of the wedding dress and the groom’s suit
  • ✔ Early Check In and Late Check Out (subject to availability)

The catholic, civil or Mayan ceremonies, as well as the florist, decoration, music, photography and video services will have an extra cost. Make up will also have an additional cost if you decide not to purchase one of our wedding packages.

Yes, transportation to Xcaret park for you and your guests staying at Hotel Xcaret México is included.

Yes, a fee must be paid for each purveyor not included in the list sent by your Wedding Planner. The fee varies according to the type of service.

We will let them know about your wedding, so they can contact you to start with the preparations. Nevertheless, you will be able to contact them whenever you wish.

Yes. By paying the Day-Pass fee of $100 USD, the makeup artist will have access to the facilities and services of Hotel Xcaret México.

No. Due to the architecture of Hotel Xcaret México and the Xcaret and Xoximilco parks it is not possible to use golf carts for the transportation of the guests.

At the Xcaret park there is a newlyweds’ suite in which they will be able to refresh, however it does not have the proper conditions for the stylist and the makeup artist services.

At least 80% of the total number of the wedding guests should stay at the hotel.

A penalty per person not staying at the hotel will incur. Your wedding planner will inform you the amount beforehand.

10 suites for a minimum of 3 nights.

✔ Book directly through our official contacts:

✔ Book through a travel agency or a wedding planner

✔ Reserve at least 10 suites for 3 nights signing a contract and paying 20% of the total amount of the stay, which will be considered as a deposit

✔ We will stablish a fix fare for a limited period of time during which your guests should pay their reservation according to the categories and rooms available

No. Private events are not included in the All-Fun Inclusive™ concept and have an extra charge. We offer 3 wedding packages which can be quoted by our Sales Executive.

No, the suite is not included.

CWe gladly offer a 20% discount over the public rate available in the date of your booking.